Administration means holiday woe at Newcastle airport
Dec 21 2009 By Richard Fletcher, The Journal
HOLIDAYMAKERS from the North East looking forward to having Christmas in the sun were left distraught after another tour operator went into administration.
Approximately 70 people were booked to fly out from Newcastle Airport on Saturday to Sharm el-Sheikh in Egypt for a Christmas break.
But they were not able to fly on the Jet2 aircraft after Allbury Travel Group which traded through Libra Holidays, JetLife and Argo Holidays went into administration.
A spokeswoman for Newcastle Airport said those who had not found out early enough and had turned up were given letters explaining what had happened, and how to get compensation and rebook their holidays.
She said: "Fingers crossed some got the message before they got to the airport. We’re terribly sorry that customers flying from Newcastle have had their travel plans disrupted. It must be absolutely heartbreaking, especially at Christmas when you are wanting to get away."
Allbury Travel Group operated from a number of airports across Britain including Gatwick, Manchester, Birmingham and Leeds Bradford, as well as Newcastle. Flights went to Greece, Cyprus and Egypt.
Across Britain as a whole, approximately 100 people were left stranded abroad, while a further 4,000 had bookings ready to fly out.
Newcastle Airport is advising those who were booked to fly from Newcastle to contact ABTA Ltd (formerly the Association of British Travel Agents). Meanwhile the Civil Aviation Authority has, under its Air Travel Organiser’s Licensing (ATOL) scheme, is making arrangements for customers abroad to complete their holidays and return to the UK and to fully refund those with forward bookings.
The CAA is also telling people with bookings not to go to the airport, but to submit a claim to the CAA. Claim forms are available on the ATOL website at www.atol.org.uk and Allbury customers can get more information on 0844 856 2585.